Lift Phone Monitoring · Built for Australia
LiftWatch is a cloud-based monitoring platform for lift phone systems deployed across Australian buildings. Real-time alerts, battery and mains monitoring, call logging, and compliance reporting — all from a single dashboard. Managed by OchreOnline.
Everything you need
Every feature designed around the realities of managing lift phone systems across multiple buildings.
Instant email alerts when a lift phone unit reports a fault — mains disconnection, battery failure, or no contact. Know about problems before your tenants do.
Track battery status across all units in real time. Get warned when battery voltage is low and alerted immediately if a battery fails and needs replacement.
Detect mains power disconnections the moment they happen. Know which buildings have lost power to their lift phone system — automatically.
Full call history for every lift phone unit — answered, unanswered, and failed calls logged with timestamps. Spot destination number issues before they become compliance problems.
Manage lift phone units across multiple buildings from a single dashboard. Sites grouped by building, with fleet-wide status at a glance. Critical alerts always visible at the top.
Generate site health, alert history, and event log reports on demand. Print-ready PDF output for building compliance records, strata reports, and audits.
Automatic weekly email to each building's contact with device status, open alerts, and call activity for the week. Stay informed without logging in.
If a unit goes silent for more than seven days, LiftWatch raises a no-contact warning. Catch units that have stopped reporting before there's a compliance issue.
Built on Cloudflare's global infrastructure with Australian edge nodes. No servers to maintain. Each customer deployment is fully isolated — your data is never mixed with another organisation's.
Why LiftWatch
LiftWatch is built by OchreOnline — an Australian software company that builds cloud-based management tools for Australian buildings. We built LiftWatch because building managers told us they had no visibility into the status of their lift phone systems until something went wrong.
Every customer gets their own dedicated, isolated deployment — not a shared multi-tenant system. Your building data is never mixed with another organisation's. Requests are processed on Cloudflare's Australian edge infrastructure. We built LiftWatch with data privacy in mind from day one.
LiftWatch is a managed service. OchreOnline handles the infrastructure, deployment, and ongoing management for you. Your team logs into the dashboard — we handle everything behind it. No IT team required, no servers to manage.
Managing more than one building? LiftWatch is designed for it. Sites are grouped by building, with a fleet-wide dashboard showing the health of every lift phone unit across your entire portfolio. Body corporates and property managers are our primary audience.
LiftWatch is a straightforward managed service with simple, transparent pricing. No per-event charges, no hidden fees. Contact us to discuss your portfolio and we'll put together a proposal.
Compliance & Standards
Australian lift standards require that lift phones be maintained and tested regularly. LiftWatch helps building managers meet those obligations with automatic logging and reporting.
Australian Standard for lifts, escalators, and moving walks — emergency communication. LiftWatch monitors the phone units that keep your building compliant with this standard.
Every SMS event from every lift phone unit is logged with a timestamp — battery status, mains power events, call activity. A full, auditable record with no manual data entry required.
Generate a compliance-ready site health report or event log on demand. Print it for your strata records, share it with your lift maintenance company, or keep it on file for inspection.
Get Started
Tell us about your buildings and what you need. We'll get back to you within one business day.